General terms and conditions of booking and sale

Terms and conditions updated on 1 January 2026.

Payment

The booking becomes effective once the guest has paid the agreed deposit by bank transfer, PayPal or bank cheque.

The balance is due 30 days before the start of the rental.

Insurance

The client is responsible for all damage caused by them. They are invited to take out a holiday insurance policy covering these various risks.

Use of the premises

Under no circumstances may the tenant claim any right to remain in the premises after the end of the rental period originally provided for in this contract, unless the owner agrees.
The client must respect the peaceful nature of the premises and use them in accordance with their intended purpose.
Noise and good manners: please respect the freedom and rest of your neighbours. Preserve the tranquillity of your neighbours. Do not use your horn to signal your departure or arrival. Do not run the car engine for 10 minutes, still less with the music at full volume. Do not shout outdoors. Do not play the hi-fi system at an excessive volume. Do not set off firecrackers. Make as little noise as possible, and none at all after 10 p.m.
On departure, any repairs made necessary by the tenant’s negligence will be at the tenant’s expense.
Setting up tents or caravans on the grounds of the property is prohibited.
The number of tenants may not exceed the capacity stated in the catalogue or the descriptive statement. Exceptionally, and subject to the owner’s agreement, this rule may be waived. In that case, the owner is entitled to charge a price surcharge, which must be communicated to the tenant in advance.
You have brought clothing and personal belongings. The owner is not responsible for their loss or theft. Please lock the house when you go out and/or on excursions.
Given the immediate proximity of irrigation canals, we recommend very close supervision of children. Under no circumstances can the owner be held liable for any incident or accident occurring during your rental.
Avoid damaging the equipment provided. The owner keeps everything in good working order. However, a technical incident may occur. Report it to the management immediately.
Domestic animals are subject to the owner’s prior approval, and dogs of categories 1 and 2 with the following designations are strictly prohibited: American Staffordshire terrier type (formerly Staffordshire terrier), also called “pit bulls”, Mastiff type, also called “boerbulls”, and Tosa type. This ban is shown in a pop-up window while browsing the site, in our general terms and conditions, and a link appears on each rental. Consequently, no refund request can be made and your dog may under no circumstances stay in any of our gîtes.
Access to the site is via a private track with a maximum speed of 30 km/h.
Traffic around and inside the farmhouse must be at walking pace.

Cancellation conditions

Cancellation by the tenant

Any cancellation by the tenant must be made by registered letter with acknowledgement of receipt sent to the owner’s address.

Between 30 and 15 days before arrival, 75% of the stay will be due.

Less than 15 days before arrival: the full amount of the stay will be due.

Termination by the owner

The owner may terminate the contract during the rental period. This must be duly justified: proven damage to the rented premises, complaints from neighbours, etc. Termination requires the tenants to leave immediately. Whatever the cause of termination, the full amount of the rent remains due to the owner.

Interrupted stay

If the tenant cuts the stay short, and provided the owner’s liability is not engaged, no refund will be made.

Force majeure: if the tenant shows serious grounds amounting to force majeure (an unforeseeable event, irresistible and external to the tenant) making it impossible to carry out the rental, the contract is terminated by operation of law. The rent already paid by the tenant is refunded, pro rata to the remaining period of occupancy.

Disputes or complaints

For all disputes arising from the performance or interruption of this contract, only the courts of the district where the rented property is located have jurisdiction.